Join Australia’s #1 Care Communication SaaS Platform
We deliver ~25% of the industry’s statements, with ready-to-go, compliant templates, add branding & messaging to speak directly to your clients.
Reducing risk
Saving time
Improving client experience
Strengthening your brand
Future-proofing your operations
Compliant statements
Get insights into the evolving Support at Home Statement requirements & proactive measures for a smooth rollout.
Simplify Support at Home Statement with Airdocs
Designed to help care providers meet Support at Home Statement requirements under the new Aged Care Act.
Everything you need to succeed
- Guidance on the Support at Home Monthly Statement requirements, our team stays on top of the evolving requirements
- A tried-and-tested statement, already used by multiple Care organisations, refined through real feedback from early adopters
- A smooth rollout and onboarding, we guide you every step of the way
- A transparent look at the current rollout status and next steps
- Ongoing compliance support when requirements change
- Confidence that you’re aligned, this template is built to help you stay compliant, efficient and focused on care
Who it’s for?
- Home Care providers preparing for the Support at Home transition
- Compliance, Operations, Finance, Marketing & IT teams
- New providers or current Airdocs clients looking to stay ahead
Support at Home Statement: more than compliance, a path to streamlined operations
With Support at Home, you’re not just meeting compliance, you’re streamlining your operations, improving client experiences, and future-proofing your care business.
- Reducing risk: with audit-ready, aligned statements
- Saving time: automation replaces hours of manual work
- Improving client experience: clearer statements mean fewer questions
- Strengthening your brand: professional, consistent communications
- Future-proofing your operations: One platform for all client communication
“This isn’t just a template, it’s a smarter way to run your business.”
Your ready-to-use Support at Home Statement template
We know you don’t have time to reinvent the wheel, that’s why we’ve made this simple.
Airdocs has a ready-to-use Support at Home Monthly Statement template that meets the latest Australian Government requirements. All that’s left is to add your organisation’s branding & messaging to make it yours & speak directly to your clients.
What’s included in the Support at Home Statement template. The statement is built to meet the full government checklist. No guesswork required.
- Budget available for the quarter
- Budget available at the start of the month
- Budget remaining at the end of the month
- Name and amount of any supplements
- Rolled over unspent funds from the previous quarter
- Variations or refunds due to missed services or corrections
- List of each service or item delivered during the month
- Price of each service/item
What our customers say
“When you engage with Airdocs it’s a conversation about you. What you’re trying to do and how they can best serve you. It’s about ‘How can we help?’ and ‘Let’s find a way.’ It’s energetic and always solution focused.”
We assist Care Providers like you in key areas of customer communications. Here are some ways we can help.
Your needs
- Send compliant, accurate monthly statements under Support at Home
- Make statements easy for clients and families to understand
- Stay up to date with changing aged care regulations
- Deliver communications in different ways (email, post, portal, SMS)
- Handle statements, agreements and schedules in one place
- Prove delivery and stay audit-ready
- Access a flexible solution regardless of your size or budget
How Airdocs helps
- We build statements aligned with government templates and evolving requirements
- We transform data into clear, legible and accessible communications
Support at Home made simple
Personalised customer communication that just works
We bring you focused, on-demand webinars designed for care providers navigating the Support at Home changes under the new Aged Care Act.
This complimentary, high-value session delivers practical insights and actionable insights to help you manage compliant, personalised client communications.
Featured Speakers: John Anderson – with over 40 years of technology experience and a deep understanding of the Australian care sector, John leads the Airdocs’ Services & Support team, helping care providers in compliance requirements.
A Platform to help all businesses
All your email, SMS, and postal communications handled in one place. Track customer communications and ensure the best service is provided to your customers.