The leading omnichannel customer communications management platform

Solve your customer communication problems with one platform

Featured news

Simplify Support at Home Statement with Airdocs

Support at Home reforms could not be made simpler. Join the 130+ care organisations already relying on Airdocs to simplify and streamline their client communications in line with aged care reforms

Manage all your communications using one centralised platform

Manage everything from email, SMS, chat, and social media messages, all in one place. Track conversations, respond to messages, and collaborate with your team to ensure that your customers receive the best possible service.

Correspondence

Agreements

Letters

Delivery

SMS

Cloud

It’s so simple with Airdocs.

Clever correspondence

Making clients feel special is easier than you think. Personalised, targeted communications and a choice in how they’re received, digitally or by post. Most businesses fail to live up to expectations because their communications can be laborious, time consuming and costly to get right. This is solved with our customer communication management software.

Agreements

Experience what it means to automate and control the entire process of generating, customising, delivering and maintaining every legal agreement you have with your customers.

Letters

Experience what it means to simply create a letter and distribute it via your channel of choice from your own workstation, with full brand consistency.

Delivery

With Clever Delivery you can design rule-based alternate delivery channels when the client’s preferred delivery channel fails.

SMS

Clever SMS is a solution that revolutionises two-way interactions between your business’s frontline team and customers.

Cloud

Enjoy the luxury of affordability, flexibility, easy upgrades, and standardisation.

What Airdocs Can do

A Platform to Help All Businesses

Manage everything from email, SMS, chat, and social media messages, all in one place.

Faster Revenue Growth

  • Acquire more customers
  • Simplify the customer processes
  • Get important information to the customer

Saved Labour Costs

  • Save time on internal processes
  • Free up staff time
  • Reduce overall operational costs

Better Retention

  • Create lifetime customers
  • Capitalise on market trends
  • Reduce cancellations due to poor customer experience

The #1 platform for omnichannel communications

Sound familiar? Never hear these statements again:

  • It’s so hard to get these agreements signed
  • It takes so much time managing all my communications
  • Managing all my communications is so expensive
  • It’s so irritating how messages aren’t going through
  • It’s so hard to organise all my communications

Airdocs Provides Solutions to All Your Communications Troubles.

Digitally sign all agreements.

Reach clients on any platform or channel.

Create personalised communications using data.

Turn communications into marketing assets.

Eliminate timely processes of sending communications.

Brand consistency across all communications.

Tick all compliance requirements.

Reduce costs associated with client correspondence.

Testimonials

What our customers say

Experience how easy it is to automate and manage the delivery of operational, marketing and contractual documents.

  • “With Airdocs, it’s not just a one-way street where we provide requirements and they do the work for us. They give us helpful recommendations.” – Kit Tong, Marketing Technology Manager
  • “When you engage with Airdocs it’s a conversation about you. It’s about ‘How can we help?’ and ‘Let’s find a way.’” – Meni Kritikos, Managing Director
  • “They were integral to the creation of our new statement... Airdocs has opened our eyes to the different things we could do.” – Sandip Pinnawalage, Head of Product
  • “We’ve saved tens of thousands of dollars in administrative costs alone.” – Lee Grunberg, President & CEO
  • “Airdocs’ Clever Correspondence platform does not feel like a bunch of cobbled together products... designed with organisations like ours in mind.” – Jerome Barrientos, Chief Technology Officer

About Airdocs

Leveraging years of experience in business communications

Airdocs is committed to help your business manage outstanding, highly personalised & targeted multi-channel client correspondence, making your clients feel special.